Customers can enjoy local S.F. Express free delivery service when the net shopping amount reaches HK$400 (discounted, including but not limited to deduction of shopping fees) or above.
After the payment is completed, we will automatically ship the goods within three working days, if the amount is less than HK $400, you need to pay HK $30 - $60 for shipping
1. Delivery method: "S.F. Express Local Express/Smart Cabinet Self-pickup"
Smart cabinet self-collection instructions
For orders less than HK$400, delivery to SF smart cabinets, SF stations and SF stores requires a HK$30 shipping fee.
Customers should note that the smart cabinet has volume and weight (5KG) restrictions, and not all shipments can be used. If the smart cabinet cannot be used due to the bulk of the goods after packaging, we will contact you to change the delivery method before delivery. The customer must pay the required shipping fee.
After the order is delivered to the designated smart locker, the customer will receive a pick-up message from the SF smart locker. Please go to the smart cabinet and enter the password to pick up the goods within the specified time of the SMS.
If the customer fails to pick up the package at the smart cabinet within the specified time, the customer shall bear the additional costs.
It will take 2-7 days to pick up the package from the smart locker. Due to the shortage of smart lockers in some areas, there may be serious delays. Please pay attention.
For more details, please visit the SF Express official website.
Home Delivery
For orders less than HK$400, a HK$60 shipping fee will be charged for delivery to the customer's designated Hong Kong address.
If you choose SF Express’s door-to-door delivery service, it will take 1-2 days. Due to some remote areas, it may take a long time, please pay attention.
For more details, please visit the official website of SF Express.
2. Each order is limited to one delivery address; if the customer's products need to be delivered to different locations, please place separate orders
3. The customer must provide correct and accurate address, telephone number and other contact methods; if the customer fails to deliver due to problems caused by the customer, such as incorrect delivery information or no one receiving the goods, the delivery will be rejected. Cancellation and the customer must pay the shipping fee again in order to arrange another delivery, and the customer needs to pay additional fees
4. When the gale signal is hoisted, the red or black rainstorm warning is in force, or it is judged that the delivery is not safe for weather conditions, or due to traffic accidents and road blockages, the delivery service time will be delayed or other arrangements will be made
5. Once all orders are confirmed, they cannot be changed or canceled.
